TODO alt text

Symantec Norton One review

Complete online and PC security in a single bundle

Our Verdict

For

  • Fantastic customer support
  • Great products included
  • Easy to install and maintain
  • Unique business model

Against

  • Expensive
  • Only covers five devices
  • Norton Mobile Security isn't great

There's no denying that there is a lot of great antivirus software included with Norton One. Even on its own Norton 360 v6 is a fantastic product that covers a lot of bases, with password storage and syncing (Norton Identity Safe), backup features and PC performance tweakers nestling alongside traditional antivirus protection in the guise of Norton Internet Security 2012.

There are enough tools here to keep your computer protected and running well. Thanks to the 25GB of storage that you get with Norton One, the online backup features of Norton 360 v6 are of even more use - as in the standalone version you only get 2GB, while an upgrade to 5GB will cost you a further £29.99 a year. If you're interested in online backup, Norton One's £99/$149 asking price is suddenly looking a lot more reasonable.

We liked

Protection for multiple devices is good, and while it might seem initially baffling to include Norton Internet Security 2012 alongside Norton 360 v6, it does make sense, since if you have a laptop or netbook that's in danger of being bogged down with additional features, the option to just install the antivirus part is a welcome one.

The online interface is excellent as well, and lets you easily keep track of what devices you've installed what products on. It's clear and easy to understand, and makes updating and renewing subscriptions very easy.

We disliked

There's no denying that the £99/$149 a year asking price is a lot. Sure, if you think of it like a monthly membership deal then it only works out at £8.25/$12.50 a month. There is currently no option to pay monthly, although that may change.

Also the Norton Mobile Security package isn't actually that useful. You also get coverage for five devices, but a lot of households will probably have more if you count every laptop, PC and smartphone, so you may find yourself having to splash out to cover more devices.

Final verdict

The products included in Norton One are fast, responsive and most importantly they found and protected our test PC from the threats we threw at it. Norton 360 v6 is a great all-round security package, while recent security threats again Mac has strengthened the case for the case for Norton Internet Security for Mac, but Norton Mobile Security was a bit redundant.

However it was the headline membership perks that really caught our attention.

The fantastic tools aside the phone support was fantastic, with less than a two minute wait and a call back option available for even more convenience. The fact that round the clock instant phone help is included in the price is a massive plus.

Tech Specs

Product TypeSoftware
Software Main TypeSecurity
Brand NameNorton
Language SupportedEnglish
Software Sub TypeInternet Security
Distribution Media/MethodCD-ROM
Licence PricingStandard
Licence TypeComplete Product
Platform SupportedPC
PackingMini Box
Operating System SupportedWindows
Features

Comprehensive Protection:

  • Detects and eliminates viruses, stops online threats, defends against online identity theft and safeguards your important stuff from loss.

Norton Protection System:

  • Provides four unique layers of powerful protection that proactively stop online threats before they can infect your computer.

Insight:

  • Checks where files came from and how long they've been around to stop new online threats before they can cause you trouble.

Download Insight 2.0:

  • Protects you from dangerous applications before you install them by telling you if they are harmful.

Norton Safe Web:

  • Warns you of potentially harmful websites and proactively blocks unsafe sites right in your search results.

Automatic Backup:

  • Safely backs up your photos, music, financial documents and other important stuff to a disc, USB device or online to one of our secure data centers.

PC Tuneup:

  • Fine tunes key system settings, frees up memory and removes unnecessary clutter from your computer's hard drive to help keep your PC running fast.

Norton Management :

  • Cloud-based management lets you download, install, transfer, update or renew your Norton products from anywhere, right over the Internet.

Norton Identity Safe:

  • Secures, remembers and automatically enters your user names and passwords as you type. Now includes an online version, so you can share logins with other computers that are protected by the latest Norton products.

Parental Controls Management:

  • Lets you track your kids' online activities through Norton Online Family, so you can help protect them from online dangers.

Norton Bootable Recovery Tool:

  • Creates an emergency CD/DVD/USB that gets your PC back up and running even if it's so infected that it won't start up.

Web-Based Backup Access:

  • Lets you download and share photos, videos and other stuff you've backed up online, anytime, anywhere, through a password-protected Web page only you can access.

Network Threat Protection:

  • Detects threats as they travel over a network and eliminates them before they can reach your computer.

Browser Protection:

  • Proactively protects you by checking for and blocking online threats as your browser loads, to stop online threats before they can do damage.

SONAR 4 Behavioral Protection:

  • Monitors your computer for suspicious behavior to more quickly and accurately detect new threats and stop them in their tracks.

Norton Safe Web for Facebook:

  • Scans your News Feed for dangerous downloads and links to unsafe websites, and warns you and your Facebook friends about them.

24x7 Support:

  • Offers you expert help and answers by phone, email, live chat or online whenever you need them.

Vulnerability Protection:

  • Stops cybercriminals from sneaking threats onto your PC through security holes (vulnerabilities) in applications.

Antiphishing Technology:

  • Blocks dangerous websites that cybercriminals use to steal your identity and your money.

Bandwidth Management:

  • Limits non-critical Norton updates when you connect to 3G networks to avoid using up your monthly data allotment or causing overage fees.

Norton Pulse Updates:

  • Updates your protection every 5 to 15 minu
Compatibility
  • Email scanning supported for POP3-compatible email clients

Support for Antispam:

  • Microsoft Outlook 2002 or later
  • Microsoft Outlook Express 6.0 or later
  • Windows Mail (spam filtering only)
Licence Quantity3 PC in One Household, 1 User
ManufacturerSymantec Corporation
Product Name360 v.6.0
Package TypeRetail
Software NameNorton 360 v.6.0
Manufacturer Part Number21218644
Manufacturer Website Addresshttp://www.symantec.com/region/reg_eu
Marketing Information

Superior, easy-to-use protection and backup for all your important stuff

  • Effective protection from online threats
  • Automatic backup protects your important stuff from loss
  • Includes 2 GB of online storage