TODO alt text

Symantec Norton One review

Complete online and PC security in a single bundle

Our Verdict

For

  • Fantastic customer support
  • Great products included
  • Easy to install and maintain
  • Unique business model

Against

  • Expensive
  • Only covers five devices
  • Norton Mobile Security isn't great

The way we connect to the internet has changed dramatically over the years, and Symantec Norton One has been created to acknowledge this.

Rather than just a single PC being our portal to the web, we can now log on through multiple devices such as phones, laptops, tablets and even games consoles and TVs. Almost inevitably, as our online behaviour has changed, the threats from hackers and malicious software have also adapted in the face of change.

All of this has thrown up a bit of a conundrum for antivirus companies, as their traditional solution of one product installed on one PC is no longer enough.

Symantec Norton One review

While Kaspersky has attempted to solve this problem with Kaspersky ONE Internet Secuity, a package that includes various bits of software for a number of devices, Symantec has gone even further with Norton One.

The big selling point of Norton One is its most interesting innovation, and one that partially explains its high price tag. Symantec has realised that software protection is just a part of the fight against malware - and that helping us with our virus problems doesn't just end with products we've installed on our hard drives.

Symantec Norton One review

So what you get in this product is Norton 360 version 6.0, Norton Internet Security 2012, Norton Internet Security for Mac, Norton Mobile Security and 25GB of online storage.

Each of these tools is available on their own, too. So while this package offers a good range of products for the price (with some overlap - Norton 360 version 6.0 includes Norton Internet Security 2012, for example) it is not all that Symantec is offering with Norton One.

Symantec Norton One review

Symantec is keen to highlight that the price you pay for Norton One - £100 in the UK and $150 in the US, for a year, for protection for up to five interchangeable devices with the option to add more - is not a subscription, but more of a membership.

This is because customers who purchase Norton One not only get the products mentioned above, but also a personalised experience where customer's individual needs are acknowledged. Rather than just a customer with a number, you're treated as a person with a unique setup. A history of your virus problems is easily at hand for the experts (known as Norton One Advisors) to quickly bring up if you contact them, so they can help easily identify your situation.

Symantec Norton One review

Priority support is also given. With priority support included in the membership you should not have to wait any longer than two minutes at any time to speak to an advisor on the phone.

It's an intriguing proposition - Symantec seems to be moving away from the traditional antivirus business model to one more akin to a membership of a roadside assistance company such as the AA or RAC.

Tech Specs

Product TypeSoftware
Software Main TypeSecurity
Brand NameNorton
Language SupportedEnglish
Software Sub TypeInternet Security
Distribution Media/MethodCD-ROM
Licence PricingStandard
Licence TypeComplete Product
Platform SupportedPC
PackingMini Box
Operating System SupportedWindows
Features

Comprehensive Protection:

  • Detects and eliminates viruses, stops online threats, defends against online identity theft and safeguards your important stuff from loss.

Norton Protection System:

  • Provides four unique layers of powerful protection that proactively stop online threats before they can infect your computer.

Insight:

  • Checks where files came from and how long they've been around to stop new online threats before they can cause you trouble.

Download Insight 2.0:

  • Protects you from dangerous applications before you install them by telling you if they are harmful.

Norton Safe Web:

  • Warns you of potentially harmful websites and proactively blocks unsafe sites right in your search results.

Automatic Backup:

  • Safely backs up your photos, music, financial documents and other important stuff to a disc, USB device or online to one of our secure data centers.

PC Tuneup:

  • Fine tunes key system settings, frees up memory and removes unnecessary clutter from your computer's hard drive to help keep your PC running fast.

Norton Management :

  • Cloud-based management lets you download, install, transfer, update or renew your Norton products from anywhere, right over the Internet.

Norton Identity Safe:

  • Secures, remembers and automatically enters your user names and passwords as you type. Now includes an online version, so you can share logins with other computers that are protected by the latest Norton products.

Parental Controls Management:

  • Lets you track your kids' online activities through Norton Online Family, so you can help protect them from online dangers.

Norton Bootable Recovery Tool:

  • Creates an emergency CD/DVD/USB that gets your PC back up and running even if it's so infected that it won't start up.

Web-Based Backup Access:

  • Lets you download and share photos, videos and other stuff you've backed up online, anytime, anywhere, through a password-protected Web page only you can access.

Network Threat Protection:

  • Detects threats as they travel over a network and eliminates them before they can reach your computer.

Browser Protection:

  • Proactively protects you by checking for and blocking online threats as your browser loads, to stop online threats before they can do damage.

SONAR 4 Behavioral Protection:

  • Monitors your computer for suspicious behavior to more quickly and accurately detect new threats and stop them in their tracks.

Norton Safe Web for Facebook:

  • Scans your News Feed for dangerous downloads and links to unsafe websites, and warns you and your Facebook friends about them.

24x7 Support:

  • Offers you expert help and answers by phone, email, live chat or online whenever you need them.

Vulnerability Protection:

  • Stops cybercriminals from sneaking threats onto your PC through security holes (vulnerabilities) in applications.

Antiphishing Technology:

  • Blocks dangerous websites that cybercriminals use to steal your identity and your money.

Bandwidth Management:

  • Limits non-critical Norton updates when you connect to 3G networks to avoid using up your monthly data allotment or causing overage fees.

Norton Pulse Updates:

  • Updates your protection every 5 to 15 minu
Compatibility
  • Email scanning supported for POP3-compatible email clients

Support for Antispam:

  • Microsoft Outlook 2002 or later
  • Microsoft Outlook Express 6.0 or later
  • Windows Mail (spam filtering only)
Licence Quantity3 PC in One Household, 1 User
ManufacturerSymantec Corporation
Product Name360 v.6.0
Package TypeRetail
Software NameNorton 360 v.6.0
Manufacturer Part Number21218644
Manufacturer Website Addresshttp://www.symantec.com/region/reg_eu
Marketing Information

Superior, easy-to-use protection and backup for all your important stuff

  • Effective protection from online threats
  • Automatic backup protects your important stuff from loss
  • Includes 2 GB of online storage