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Samsung Chromebook review

The Samsung Series 3 Chromebook reviewed and rated

Our Verdict

Product features

  • Screen Resolution : 1280 x 800
  • Processor Core : Dual-core (2 Core)

View full specification

For

  • Cheap
  • Light
  • Simple to use
  • Secure
  • Reasonable keyboard

Against

  • Web apps only
  • Some build issues
  • Lacklustre screen
  • No 3G option in the UK
  • Insufficient power for HD or gaming

The important point here is that for most of what you'll probably be doing on a Chromebook – browsing, emailing, writing, watching YouTube and the like – the performance is so good as to be unremarkable.

Even though we find it interesting that this model proves you don't need the grunt of an Intel processor (albeit a low-power one), few people who buy one should know or care.

Essentially, the only times you notice delays are when it's pulling information from the internet; on one hand, this issue is exacerbated by the fact that the Chromebook's whole schtick is 'pulling information from the internet', but on the other, even the meatiest Core i7 monster would have basically the same delays if you were using a suite of online services.

Samsung Chromebook XE303C12 Wi-Fi review

You do begin to notice delays in the auto-saving to the cloud when you're working on big documents, but it's not unacceptable, and it doesn't slow you down when working.

It's not perfect, though.

While it had no problems playing standard-definition streaming video from BBC iPlayer, say, once we tried HD streams, it struggled.

It always gave it a damn good try, and always made it through to the end, but there was sporadic flickering and slight audio glitches. It was almost there, but not enough.

At least now we do have the option of watching films and TV shows online through services such as Netflix.

Gaming, of course, is poor, even when those games are simple HTML5 ones such as Angry Birds and Bejeweled; there just isn't the horsepower here to behave well.

Stability was curious. Most of the time, it proved to be rock solid, but occasionally – and when doing apparently innocuous things such as trying to watch a live iPlayer stream or plugging in an external monitor – it would hard reboot with no warning.

Samsung Chromebook XE303C12 Wi-Fi review

It wasn't disastrous, though, especially if you're using Google's web apps such as Docs or Gmail; changes are continuously saved to the cloud or locally if you have enabled Offline Mode, and as soon as the Chromebook has rebooted (something that only takes 10 seconds), it can restore your open tabs.

We had a few crashes but lost no work, which makes it an odd thing to judge; ultimately, of course, any crashes are bad.

That offline mode is important, especially since this is a model that only has Wi-Fi; it's why you can keep using the Chromebook in a cafe, say, without having a connection to the internet.

Not all web apps have it, but Gmail, documents, Google Calendar and a few others do; see the list that Google maintains here.

You'd be forgiven for being suspicious of how well and reliably this offline mode works, but in truth, it has proven to be both since it was formally launched a year ago; in the process of writing this review, for example, we switched from being connected to being away from Wi-Fi frequently, and we had zero problems. To steal a phrase from Apple, it just works.

Again, though, we have to temper our enthusiasm.

There are some limitations and problems, and not just those that come from the whole idea of Chrome OS. For one thing, we tried a few different displays plugged into the HDMI port, but some weren't recognised, and some had trouble finding a good resolution.

Samsung Chromebook XE303C12 Wi-Fi review
Though it struggled with HD, SD video streams play perfectly well; no downloads, though

And while we appreciate that this is a cheap laptop, it's nevertheless true that you can see and feel where costs have been cut in the manufacture: that ugly hump of a screen hinge; the flex in the display; the use of silver plastic which, no matter how you squint, doesn't quite convince you that you're using a MacBook Air; the basic black power brick with a fiddly little connector; the screen which is terribly washed out, has poor viewing angles, and which looks like it has a layer of sugar sandwiched between the pixels and the outer surface – some will like that it's reflection-suppressing matt, at least.

Samsung Chromebook XE303C12 Wi-Fi review
The bulge of the hinge on the otherwise quite svelte Chromebook is a disapointment

And then there's the fact that, on ours at least, the foot at the left of the wrist rest hovers a fraction of a millimeter above the table, producing an infinitesimally irritating little 'clunk' if you tap it.

The keyboard at least is good. It's a little too flat and unresponsive to be called 'superb', but it's certainly eminently usable for long periods at a stretch – and we also like that there are dedicated keys for page forward/back, refresh, window toggle and more.

Samsung Chromebook XE303C12 Wi-Fi review
The keyboard on the Chromebook is good – not superb, but definitely good

We occasionally hit the power key at the top right, but it cleverly gives you a tiny hint, by bouncing the window, that you need to hold the power button down to shut down the system.

Samsung Chromebook XE303C12 Wi-Fi review
It doesn't matter if you tap this power button by accident; you need to hold it down to shut the Chromebook down

There's also, controversially, no caps lock key. Instead, there's a universal search button in its place, which pops up the list of installed 'apps' and lets you perform searches online without first opening a tab in Chrome.

Samsung Chromebook XE303C12 Wi-Fi review
This handy universal Search button takes the place of caps lock – though it can be ressigned

It took a while for us to train our muscle memory to remember to use it, but it proved a boon – and at least without caps lock, YouTube comments should be a bit more civil.

(The boring real answer is: you can reassign it as caps lock in Settings, just like you can enable/disable tap-to-click and reverse trackpad scrolling direction.)

Tech Specs

Product TypeUltrabook
Green CompliantYes
Processor ManufacturerIntel
Graphics Controller ManufacturerIntel
Graphics Controller ModelHD Graphics
BluetoothNo
Wireless LANYes
Optical Drive TypeNo
Graphics Memory AccessibilityShared
Maximum Battery Run Time6 Hour
Finger Print ReaderNo
Solid State Drive Capacity16 GB
HDMINo
WebcamYes
Backlight TechnologyLED
DisplayPortYes
Product FamilyChromebook 5
Processor Model867
Operating SystemChrome OS
Brand NameSamsung
Processor Speed1.30 GHz
Processor TypeCeleron
Screen Size30.7 cm (12.1")
Number of Cells4-cell
Screen Resolution1280 x 800
Standard Memory4 GB
Weight (Approximate)1.37 kg
Cache2 MB
Processor CoreDual-core (2 Core)
Green Compliance Certificate/AuthorityWEEE
64-bit ProcessingYes
Chipset ManufacturerIntel
Chipset ModelHM65 Express
Number of Total Memory Slots1
Display Screen TypeActive Matrix TFT Colour LCD
Display Screen TechnologySuperBright
Wireless LAN StandardIEEE 802.11a/b/g/n
Ethernet TechnologyGigabit Ethernet
Total Number of USB Ports2
Memory StandardDDR3-1333/PC3-10600
Height21.2 mm
Width291.8 mm
Depth216.7 mm
Screen ModeWXGA
Memory TechnologyDDR3 SDRAM
Product Series5
ManufacturerSamsung
Product ModelXE550C22
Product NameChromebook Series 5 Wi-Fi
Pointing Device TypeTouchPad
Product LineChromebook
Aspect Ratio16:10
Manufacturer Part NumberXE550C22-A01UK
Manufacturer Website Addresshttp://www.samsung.com/uk/
Marketing Information

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Package Contents
  • Chromebook Series 5 Wi-Fi
  • Standard Battery
  • AC Adapter
Limited Warranty1 Year